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Full IT Outsourcing
For many businesses, the only time IT is discussed at Board level is when there is a problem. Outsourcing your IT to Fifosys allows you to take a strategic approach to IT, ensuring your technology is not an impediment to growing your business, but an enabler.
Outsourcing IT is not about spending more money. We are able to show all our clients substantial returns on investment from early on in our relationship. And with our hosted solutions, capital costs can be kept to a minimum through clear monthly payments, while providing you with access to the latest technology and applications.
Although based in London, we operate throughout the UK and Europe. Contact Fifosys today to discuss your IT outsourcing requirements and see how we can deliver value to your organisation.
Idea Generation
Idea Generation is the UK’s largest arts, cultural and entertainment PR agency, and finding the right IT managed service provider to optimise return on investment and deliver a high quality of service to their 30 users was essential. After experiencing calls being answered unprofessionally, IT failures taking a long time to rectify, too much management time was being spent on IT issues, they came to Fifosys for an IT Audit
As part of the solution provided we...
- Took time to understand their business and the way in which the staff used IT and Implemented an IT policy
- Became their single point of contact for all IT related issues
- Provided them with access to fully trained IT engineers
- Undertook proactive maintenance of their servers to ensure upgrades and patches were installed
"Everything has changed now we are working with Fifosys. They are the dream supplier! Conscientious, professional, and the first agency that has achieved what they said they would. Our core resources are able to work as efficiently as possible. Hours lost to resolving IT issues have fallen by at least 70% so far." -
Tailored IT Support
At Fifosys, we recognise that a modern IT Support department must contain multiple skill sets. From acting as a Director, setting budgets and strategy, through to providing first line user support upgrading applications, changing user profiles and ensuring effective data backup.
For a small IT team, this presents a unique set of challenges. Fifosys works with existing IT Support departments within companies to supplement the skills that are available and ensure that our common goal, to have technology that meets the business objectives of the company, are met in a cost effective and efficient manner.
Contact us to see how we can support your IT requirements or visit our what we do section to find out more about our IT services.
123Send
123Send is a company Fifosys have offered a managed service to since 2003. We provide a support and maintenance contract working alongside an in-house IT manager.
We have also supported them through two office relocations during their aggressive expansions and growth plans. This involved reconfiguring the network and testing all systems prior to the moves.
In addition, we have provided 123Send with an upgraded server environment to support a new ERP system.
123Send are the UK's leading provider of truly 'Mobile' GPRS card payment terminals (also known as Mobile PDQ's, MEPOS or Credit Card Machine). Incorporated in 1999, both 123Send and 123Hire were created to provide a niche service to the UK payments industry.
Lance Beare of 123Send said our engineers are Fabulous – They always bend over backwards to help and are always friendly.
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IT Projects
There are times when your business requires IT expertise for a short term project. This could be an office relocation, a systems implementation or simply an audit of your current IT infrastructure.
Fifosys can work with companies on a project by project basis to meet the needs of the business. We have a dedicated and experienced projects team to fulfil these requirements and have rigorously tested methodologies and processes to ensure we deliver within budget and on time.
Get in touch to discuss your requirements with our specialist projects sales.
Yorvik Partners
Yorvik Partners came to Fifosys when they were looking to setup of a new office in the City and had a fixed start date for the 12 members of staff to start work.
Fifosys took full responsibility for the implementation for the new office setup and by efficient project management we enabled Yorvik Partners to begin trading on time.
Fifosys worked closely with the client, the interior designers and other third party suppliers becoming the single point of contact for the network infrastructure, communications room, customer relationship management software, telephone system and FSA compliant data storage and backup.
Yorvik is a new European debt brokerage business, providing fundamental credit research and conflict free dealing in securities, private debt and trade claims within select credits.
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