• Fifosys as MSP of the year
• Mitesh Patel as Top Innovator of the Year

Every year N-able gather for the Partner Summit where they will join together with MSP’s and review the past year’s success.

The MSP of the Year award is judged on an N-able partner who has demonstrated outstanding growth, industry leadership, and customer service excellence with their Managed Services practice.

The Top Innovator award is judged on the N-able partner who has developed new and creative ways of integrating N-central, and other N-able products, into their business model.

Mitesh Patel said “It is a great honour to be nominated for two awards from a partner, the Fifosys team are delighted and are looking forward to the award ceremony”

As a result of being nominated for MSP of the year and Top Innovator of the Year, Fifosys will be joining N-Able and other MSP’s for the award ceremony in London, on May 15^th.

If you would like any information on about the partnership between N-Able and Fifosys contact the Fifosys team today on 0207 644 2610

Introduced in 2009, the MSP Elite Partner Program consists of more than 100 of N-Able’s top-performing MSPs. The MSP Elite, is a community of channel partners who work closely with N-able to provide thought leadership, innovation and business and technology direction
As a result of being shortlisted to become an elite MSP Partner, Fifosys will be joining N-Able for their UK Elite Session in London, on 14th May 2012.

If you would like any more information on N-Able or Fifosys as an elite MSP Partner, contact the Fifosys team today on 0207 644 2610

The event was a James Bond theme at the Duck Tour of Westminster, where  clients and prospects mingled and got involved with the 007 experience!

After the Tour everyone was whisked away to Baltic Restaurant to be wined and dined as well as to take part in discussions with Fifosys, ShoreTel and Solar Communications, covering some of the hottest topics in communications today, including Mobility and Cloud Computing.

The evening ended with lively Entertainment of Eastern European cuisine and not forgetting many martini’s which were “shaken, not stirred!”

The Top 100 online backup companies are based on a standardised criteria including;

• Quality and Accessibility of Technical Support
• Speed, Reliability and Uptime
• Cost/Value
• Security

In addition to the above four factors Backup review also takes news releases, server stability, reports, the company’s culture
and ethics, users’ feedback, company corporate blogs into consideration.

This standardization of selection criteria goes towards enabling users select the right online backup service for their specific needs.

Mitesh Patel, MD of Fifosys says

“With so many companies offering similar solutions it really is an honour to be recognised. The backup solutions we provide our client’s  second to none.”

To see the full list click on the link below

Link: http://www.backupreview.info/category/top25/

As much as the Olympics is great for the country, the downside is the impact on our travel system. Businesses have been advised to reduce the need to travel in this period, and make essential journeys at less busy times.

Our advice is to start planning now to make sure your business is fully prepared.

Is Your Remote Solution Working?
Working from home can alleviate pressure on public transport to ensure that London’s businesses continue to function effectively throughout the summer months.  In providing extra flexibility to your staff through enabling them to work remotely, it is possible to improve your business continuity and support your city.

Remote working provides a means to reduce the challenges of getting staff into the office during the Olympics as well as a way to improve employee flexibility.

Research shows remote working;

• increases employee productivity by 10-40%
• cuts premises costs by between £1500 and £15000 a year per remote worker
• saves each remote worker an average of 45 minutes a day spent commuting

Remote working is a flexible working strategy which is readily available, more and more businesses are taking advantage of these technological advances that allow members of staff to work from home.

Thanks to the increase in Wi-Fi hotspots and the growth of cloud computing applications, where all data is stored centrally and can be accessed through any device that runs a web browser, employees can access their files using devices such as smartphones, laptops and netbooks.

Alongside traditional applications such as email and telephone there are various applications which can be used for effective communication such as instant messaging, video conferencing allowing colleagues to participate in meetings as they would do on a daily basis.

Remote working – A Successful Story
In February 2012, O2 carried out a one-day flexible working pilot for the 3,000 workforce at its headquarters in Slough which was stemmed a success.

The trial resulted in;

• 2,000 hours of commuting time saved,
• an extra 1,000 hours worked
• a significant drop in car, water and electricity usage

How we can help?
Fifosys are offering a free consultancy service running up to the Olympic Games to help discuss remote working, what it is, what it includes and the different technologies that could help businesses stay productive within budget.

If you would like more information about remote working then contact Fifosys today on 0207 644 2610!

Don’t wait until it’s too late – start planning now!

RingCube made their mark in the technology industry when they gave a dramatic performance at the Demo show. (Demo is where start-ups get just 6 minutes to showcase their products and technology.) CTO Michael Larkin appeared to knock his laptop on the floor sending the stage screens dark. He then casually plugged in his iPod into the port of a colleague’s laptop and his desktop loaded into the machine’s memory.

RingCube’s innovative technology takes virtual desktop adoption to the next level by eliminating the trade off between user personalisation and centralised IT management. When combined with a desktop virtualisation product like Citrix XenDesktop, RingCube makes it easier for IT to give each user a personalised virtual desktop. This includes a full operating system and user profile settings, plus all of the applications users require — whether local or streamed.

What does this mean for consumers?

• Dramatically reduced cost of storage
• Simplified transition from physical to virtual desktops.
• Gives end users all the personalisation benefits of a ‘dedicated’ VDI desktop
• Offers IT administrators all the cost benefits of a ‘pooled’ VDI desktop
• Increases deployment of virtual desktops to every user companywide

To learn more about RingCube, you can visit www.ringcube.com.

“The acquisition of RingCube underscores our chief goal of enabling users to access their desktops and applications on any device, and making virtual desktops simple and affordable for IT. As customers take on enterprise-wide desktop transformation initiatives, Citrix is in the best position to provide a broad range of technology delivering multiple types of virtual desktops that satisfy every user in the enterprise. RingCube technology adds a significant capability to provide users and IT flexible, personal VDI desktops at a much lower cost.”
Bob Schults, Group Vice President, Enterprise Desktops and Applications at Citrix

February 17, 2011: Fifosys has landed on Nine Lives Media Inc.’s fourth-annual MSPmentor 100, a distinguished list and research report identifying the world’s top 100 managed service providers (MSPs). This year’s MSPmentor 100 report includes MSPs from North America, Europe, the Middle East, Africa and Australia.

“It is a great honour to be included in the MSPMentor 100 for 2011”, said Mitesh Patel, MD of Fifosys. “Fifosys has found a niche within this part of the market for its range of premium-quality services and this will continue to be the reason for our success in 2011 and beyond.”

The MSPmentor 100 report, available at http://www.MSPmentor.net/top-100-msps, is based on data from MSPmentor’s global online survey, conducted October-December 2010. The MSPmentor 100 report recognizes top managed service providers based on a range of metrics, including annual managed services revenue growth, revenue per employee and customer devices managed.

“Nine Lives Media Inc. and MSPmentor congratulate Fifosys for earning this distinguished honor,” said Amy Katz, CEO of Nine Lives Media Inc. “The annual MSPmentor 100 survey attracts participants from across the globe. Qualifying for the final MSPmentor 100 list is a great accomplishment.”

“We continue to see accelerating momentum for the world’s top MSPs,” added Joe Panettieri, editorial director of MSPmentor. “The top 100 MSPs generated more than $1 billion in recurring revenues for 2010, up 27 percent from 2009. That’s remarkable growth considering the challenging global economic landscape in 2010.”

MSPmentor, produced by Nine Lives Media Inc., is the ultimate guide to managed services. MSPmentor features the industry’s top-ranked blog, research, Webcasts and FastChat videos. It is the number one online media destination for managed service providers in the world.

The acquisition creates a company with 50 highly qualified IT professionals with skills encompassing Microsoft, Citrix, Asigra, VMWare, Juniper, Cisco, BlackBerry, Vodafone and more.

What Mitesh, our MD, has to Say

“Growth through acquisition has been part of our long term strategy over the last 2 years and after several failed attempts I am glad to say that this could not have worked out better. I actually modelled the first Fifosys website against Octavia’s in 2002 and even lost two staff to them in 2005. Yes, one who remains was more than surprised when I turned up.”

“Fifosys has grown through our clients’ growth and it was important to ensure that our model for outsourcing was scalable. Through this acquisition Fifosys is now in a position to adopt a real focused structure and further reduce the risk exposure for our client base. We have been taking the outsourced model to businesses as large as 350 staff that still do not employ any full time staff on their payroll. Now, we are even more confident that we have the right staff and spread of skilled engineers with the experience to continually add value to our clients’ business.”

“Our 100% client retention has helped this happen and for that, we thank you all and look forward to working with you in 2011.”

The Key to our success

The key to our success is in the following statements, which are at the heart of our business:

• Just because a client does not complain, it does not mean they are happy.
• Just because we do not hear from a client, it does not mean we are meeting their expectations.
• Just because we send clients reports, it does not mean that they read/understand them.
• Just because we think we are adding value, it does not mean they do.

What this Means for our Clients

Fifosys, along with Octavia, will continue to provide our trademark high standards of consultancy, IT support, network infrastructure, cloud computing, data backup and recovery and mobile services.
With an increased knowledge base and skill set, our clients will benefit greatly from this deal whilst still receiving the same high levels of service they have come to expect from the respective companies. By combining the passion, creativity and expertise of two leading-edge service providers, we will continue to drive innovations that help SMEs across the UK.

With more engineers on the service desk we will be able to provide faster resolutions to incidents, longer hours of support cover and with the introduction of the new Technical Team Leader layer be focused on knowing the specific infrastructure of the clients they are allocated. This personal approach will support our mission to consistently add value across our client base.

“Octavia have 80+ clients who all have an in house IT solution and we look forward to supporting them to move to the Cloud for a long term stable infrastructure”

We chose Vodafone as they are the world’s leading mobile telecommunications company. Along with their strong market presence, they have a great range of business packages and products, with close to 100% network coverage (both UK and abroad), which we can now offer direct to you.

 Over the years, we have built strong client relationships and gained a great understanding of our clients’ needs. We understand the importance of staying connected and the impact it has on business. With this in mind this new initiative will allow us to offer a high standard of service and support for both mobile phones and IT.

Unfortunately as we all know technology is not built to last. When our blackberry or mobile phone becomes faulty or starts playing up, the obvious solution would be call for help. But who might that be

a) Your IT provider

b) Your assigned telecoms account manager or

c) The network direct

All too often we are faced with this scenario which leads to dead ends and time wasted in a calling queue with little or no results. 

This won’t be the case with Fifosys. A benefit of being a Vodafone Business Partner is that we can contact Vodafone’s engineers directly and they will action our requests in little or no time.

Our Service Desk staff have been trained to deal with all telecom related queries. To strengthen the team we have recruited Babs Badhwal (Mobile Services Manager) who has over 10 years of telecoms knowledge and experience and will be overseeing this department. Babs will always be on hand to offer advice and assistance wherever possible.

Our aim is to continue to provide the highest level of support and services, allowing you to focus on the most important thing – your business.

If you would like to speak directly with Babs, please feel free to contact her directly on 0207 664 2610 or via our web contact form.

 Here is the latest picture update of Sam’s hairy month at Fifosys …

We will be posting a technology, rather than hair, based blog very soon!