• Overview
• London Medical Centre
• Totally Fitness
• Jasper Capital
• Raven Property Group

CASE STUDY

The Raven Property Group PLC

The Client

Raven Mount operates within the property development market with a focus on mixed-use, planning gain driven opportunities and the development and management of assisted living centers. Assisted living centers provide independent housing for the elderly and offer a range of additional care services to allow for the effect of ageing to take place so that there is a reduced likelihood of a need for future institutional care. Furthermore, Raven Mount will adopt an entrepreneurial approach and exploit the skills of the Raven Group executive team in considering all sectors of the property market both in the UK and, should appropriate opportunities arise overseas.

The Client Issues

After conducting an IT Audit and meeting with the group of Directors Fifosys raised the following concerns:

• The Raven Group of businesses have inherited an IT infrastructure that
  has been constantly added to without considering an overall IT strategy
• The Raven Group of businesses has grown and with it the requirements
  from IT and the dependence on IT performing
• The IT infrastructure cannot in its current state deliver to the expectations
  of The Raven Group of businesses
• The requirements from IT are different for each of the Raven businesses
  and hence the ‘all in one’ approach is not going to work
• Over the past 2 years a mixture of in-house and outsourced IT support
  has been acquired management contributing to an IT Strategy that
  can be delivered within an IT Budget
• The state of the existing IT infrastructure is inconsistent and weak
  and clearly investment is required
• No one is making sure that Raven are maximising their investment in IT

The Fifosys Solution

Fifosys have been working with Raven businesses for the past 3 years and a number of IT solutions have been provided within their 4 locations and to their 150 + staff. The core components delivered within the ongoing services agreement are:

• Delivered and continue to deliver to the expectations of the management and staff
• Gave the business an IT Strategy and IT Budget
• Centralised point of contact for all ICT related incidents – The Fifosys Service Desk
• UK hosted solution to 40 staff based in Moscow
• Continuity