I.T. SUPPORT
Your IT system is too important to be left to chance. It demands constant care and attention, to keep it robust and efficient. And it needs continuous monitoring, to ensure that incidents are identified and dealt with promptly and that it's keeping pace with the ever-changing demands of your business. In short, it needs the dynamic, reliable and fully resourced support that Fifosys are expert in providing.
Because every business is different, our Roadmap process identifies the solution that's right for you.
Find out more about our rigorous, analytical approach to IT support here >
Seamless transition
Direct access
Robust standards
Detailed reporting
Transparent pricing
Out-of-hours maintenance
Formal review meetings
Full details here
Pro-active management
Daily checks
Remote monitoring
Early detection of incidents
Monthly reports
Licensing maintenance
Full details here
Full asset tagging
Complete documentation
Managed procurement
Third party agreements
Continuous updating
Full details here
GENERAL ENQUIRIES
+44 (0)207 644 2610
SERVICE DESK
+44 (0)207 644 2600
If you have forgotten your password or have any other problems with your log in, please contact the Service Desk.
How do we perform?
- 100% of calls answered first time
- 75% of incidents resolved within 15 minutes.
- 95% of incidents resolved within 60 minutes.
- 100% total incident resolution.