• Overview
• Our Approach
• Your IT 'Roadmap'
• Proactive Set-up
• The Service Desk
• Continuous Support
• IT Policy
• Our Support Services
• Managed Support
• Managed Maintenance
• Inventory Management

I.T. SUPPORT

Our IT Policy

Our IT Policy is a document that all members of your staff, who use your IT system, are asked to read and sign. It details how they should (and shouldn’t) use the equipment and the programmes on it.

The policy has been designed to:

• Make sure all your systems are as close to standard configuration as possible, to reduce disruption if equipment needs replacing.
• Ensure your staff are working within the law and within your own policies, and allow you to readily identify any systems abuse.
• Minimise the risk of damage to hardware, software or data.
• Avoid the infringement of any copyright or licensing laws.
• Help protect your company and your staff from litigation.

From your point of view, it should result in cost savings and increased productivity, by encouraging your people to use their IT equipment properly and responsibly.

For us, it’s an important first step towards safeguarding the system .

We have a standard policy template, which is appropriate to most clients. But it can be customised to suit your particular circumstances and requirements.

To see a full copy of our standard Policy Document, you will need to register your details or, if you are already registered, to log in.