Managed Services

As one of our Managed Service clients says, any distraction that prevents their staff from delivering to customers and prospects
costs money.

That’s why they wanted their people focused on client work, not on worrying about their IT. And it’s why they came to Fifosys for a full managed service solution.

IT ROI driving your business performance

Our clients need their IT and business support systems to function smoothly during their working hours, without unnecessary downtime, optimising productivity tools and major communications services such as email and conferencing. Giving the best return on your IT investment is central to enhancing your business performance. Therefore the choice of your IT partner is of paramount importance, making sure that you and your management team can get on with running the business, while we run your IT.

Flexible, scalable, proactive, reliable services – high-availability, high-quality

Fifosys managed services are flexible, scalable, fully-inclusive, proactive IT support services for all aspects of your IT infrastructure, networking and applications including servers, desktops and mobile devices, with 24×7 availability, on-site and off-site support, who staffed remote systems monitoring and fault resolution, system and data back-up, full security, all system and application upgrades and leading-edge disaster recovery and business continuity arrangements.

Expert service and help desk

With Fifosys services, you also have the confidence that our Service Desk is manned by real people who are working with our clients all the time – people who understand your business and your IT and can either resolve your query or quickly find you the specialist who can.

Reducing your IT staffing costs

With our managed services, a major benefit is that you can have as much or as little involvement as you wish. Our specialist teams can work in conjunction with your IT staff – including training your people – or we can deliver you a complete outsourced solution so that you don’t carry the staffing costs at all. And you can flex that arrangement at any time as your business strategy changes, with full confidence that your IT services and support will be maintained at the levels you need throughout any business or staffing changes. Moreover, when it comes to change management, with our UK-based data centres we also offer a full range of collocation services, including ad-hoc arrangements to support you through short-term business demand management, key projects and applications testing.

A Fifosys managed service solution will cost less than your current IT salary bill and provide direct access to our experienced, specialist experts across all IT disciplines. It is also an effective way to save money if you are considering increasing IT staff to carry out strategic IT projects. We will deliver the resource to cover day-to-day requirements at less than the cost of a full-time employee.

Economies of scale – the benefits to you

Across every aspect of IT infrastructure and service management, the economies of scale we can achieve from the infrastructure we have in place means that Fifosys managed services offer the most cost-effective IT support solution for your business.

Other Managed Services

• Onsite Support

  Onsite Support

  Expert, reliable, experienced IT support on site when you need it – the Fifosys team at your service.

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• Service Desk Support

  Service Desk Support

  Flexible service desk models tailored to your business and user requirements.

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• Service Transitioning

  Service Transitioning

  Service transition from Fifosys – minimising risk and disruption to your business.

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• Systems Monitoring

  Systems Monitoring

  Proactive systems monitoring – minimising downtime, maximising your IT availability to help increase your company’s productivity

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• Our Tools

  Our Tools

  Using, recommending and introducing the highest-quality enterprise and monitoring tools

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Other Managed Services

• Onsite Support
• Service Desk Support
• Service Transitioning
• Systems Monitoring
• Our Tools