The Clink Charity

The Clink Charity

Our Client

The Clink Charity aims to reduce re-offending rates of ex-offenders by training and placing graduates into the hospitality industry upon their release. The charity operates the Clink Restaurant at HMP High Down, HMP Cardiff and HMP Brixton in partnership with Her Majesty’s Prison Service, and aims to have 10 rehabilitation projects up and running by 2017.

Fifosys has future-proofed our IT structure, allowing us to focus on the task of expanding the charity. With Fifosys’ managed IT support now in place, we avoid the frustration of wasting valuable resource on downtime.

Chris Moore, Chief Executive, The Clink

The Challenge

As the charity grew, the need for professional IT support was identified. and The Clink contacted Fifosys to improve its use of technology and the reliability of systems for staff to use. The key challenges were those of standardisation and support, to ensure the new IT infrastructure would be capable of accommodating the growth of the charity.

Our Solution

Having undertaken a site survey and audit, Fifosys recommended improvements designed to centralise the data structure, secure access and enhance performance. These included:

Structured cabling to allow all PCs and laptops to be hardwired into the network

  • A network upgrade
  • Microsoft 365 configuration
  • Wireless access points
  • Data backup
  • Internet line upgrades

The infrastructure upgrade was coupled with the provision of on-going IT support and system management for three of The Clink’s key sites.

The Benefits

The solution implemented by Fifosys has delivered faster performance, increased reliability and an added data security layer, providing a robust and scalable structure. Formalizing the data structure, access control and data backup has increased efficiencies and safeguarded against data loss.

By enlisting Fifosys’ managed IT services, The Clink now has on-going support, incident management services with experts on hand, and a single point of contact for their third party business applications. 

James Moss

Technical Architecture Manager

James Moss