The Clink Charity
The Clink Charity aims to reduce re-offending rates of ex-offenders by training and placing graduates into the hospitality industry upon their release. The charity operates the Clink Restaurant at HMP High Down, HMP Cardiff and HMP Brixton in partnership with Her Majesty’s Prison Service, and aims to have 10 rehabilitation projects up and running by 2017.
Fifosys has future-proofed our IT structure, allowing us to focus on the task of expanding the charity. With Fifosys’ managed IT support now in place, we avoid the frustration of wasting valuable resource on downtime.Chris Moore, Chief Executive, The Clink
As the charity grew, the need for professional IT support was identified and The Clink contacted Fifosys to improve its use of technology and the reliability of the systems for staff to use. The key challenges were those of standardisation and support, to ensure that the new IT structure would be capable of accommodating the growth of the charity.
Having undertaken a site survey and audit, Fifosys recommended improvements designed to centralise the data structure, secure access and enhance performance. These included:
- Structured cabling to allow all PCs and laptops to be hardwired into the network
- A network upgrade
- Microsoft 365 configuration
- Wireless access points
- Data backup
- Internet line upgrades
The infrastructure upgrade was coupled with the provision of on-going IT support and system management for three of The Clink’s key sites.
The solution implemented by Fifosys has delivered faster performance, increased reliability and an added security layer, providing a robust and scalable structure. The formalised the data structure, access control and backup has increased efficiencies and safeguarded against data loss.
By enlisting Fifosys’ managed IT services, The Clink now has on-going support and incident management with experts on hand and a single point of contact for their third party business applications.