Holborn Training

Holborn Training

Consolidating data across multiple sites and improving infrastructure speed and reliability for Holborn Training

Our Client

Holborn Training Ltd operates Pitman Training centres under franchise from Pitman Training Group.  They have three sites, two in London at High Holborn and Notting Hill, and one in Manchester. 

They train in two ways. Most students take the self-paced training methodology, learning at a PC with audio tuition, a high-quality workbook and help from tutors where needed.  Their most popular courses are legal secretarial, executive PA, secretarial, touch typing and book-keeping courses.  Where time is short, Holborn Training offers instructor-led training in group seminars for soft skills such as Executive PA Skills, The Professional Receptionist and Meetings & Minutes. Holborn Training also operates a booking service for IBM training courses. 

Fifosys undertook the consolidation project which has meant our data is now integrated through our DFS so all documents are updated continuously. Furthermore we now have a faster and more reliable infrastructure. We have found that the solution was explained in detail so we are aware of what is involved. Even though the smaller sites were worked on first I could see the improvement straight away.

Shilpa Wymer, Managing Director

The Challenge

In October 2011, Holborn Training acquired a training centre in Manchester as part of its growth strategy. Managing Director Shilpa Wymer was concerned the IT infrastructure at the Manchester site was ageing and in need of an upgrade. With the number of sites increasing, it was essential they could consolidate data across all three sites. 

If a member of staff changed a document at one site, it did not automatically update at the other sites. This led to multiple versions of documents being in circulation with miscommunication and inefficient operations as a result. This was frustrating and unnecessarily time-consuming for the Holborn Training management and staff.

Our solution

The Fifosys team carried out a detailed IT audit of the existing infrastructure at Holborn Trainings’ Manchester, Notting Hill and High Holborn sites. It became clear from our assessment the entire IT infrastructure would need upgrading within the next year in order to optimise operations and reduce potential future issues.

Fifosys carried out this improvement project, consolidating all three sites allowing employees to work from one DFS.

The benefits

Consolidating the three sites, integrating data and centralising document update facilities has delivered much-needed improvements in infrastructure speed and reliability for Holborn Training. Our IT services have helped reduce employee downtime by 40% thereby increasing productivity, ensuring the team at Holborn Training can be confident their essential business documentation is consistent and accurate.

Mitesh Patel

Managing Director

Mitesh Patel