Business Voice

Is Microsoft Business Voice right for me?

Microsoft 365 Business Voice is a cloud-based VoIP phone system utilising Microsoft Teams. Together, they deliver an all-in-one communication solution that brings together calling, chat, and meetings into a single app.


  • Easy installation & management, administered through the Office 365 portal
  • A low, predictable monthly licence cost ensures a reduction in costs for your monthly phone bill 
  • Up to 300 extensions are included on a single subscription, meaning your whole workforce is covered
  • No need to maintain any hardware/systems
  • One phone number across all devices (computer, smartphone, desk phone) means that you can work from anywhere
  • Advanced features, including Call queues, IVRs, hold music and Cloud voicemail
  • Scalable and reliable, as you can easily add new extensions
  • Monitor and resolve performance with call and quality analytics


For less than 300 users, Microsoft Business Voice can be added to an existing Office 365 subscription for a single licence cost. Users have the option of having a softphone, mobile application or physical desk phone. Additionally, there are several desk phones certified as compatible with Teams.


Next Step: Speak to Fifosys to get started and find out how we can help you save costs on a new phone system.