NOC services

What is the Fifosys Network Operations Centre?

The Fifosys NOC provides proactive IT infrastructure maintenance and management on a round-the-clock basis. Staffed by a highly skilled and dedicated team, consisting of fully qualified level 2 and level 3 engineers, our true NOC ensures you have access to the very best help, whenever you need it. Crucially, staff are on hand on a 24/7/365 basis, so you will always have access to the NOC support you require. We work with you to establish monitoring templates and provide a service tailored to your business and its demands.

Why do you need proactive NOC management?

When it comes to network management and monitoring, some managed service providers are reactionary, responding if and when a system goes down. However, this is a flawed approach, which risks significant and unnecessary downtime. It's with this approach in mind that ensures our standard NOC services includes the following:

  • Monitoring of your critical business services
  • Maintenance of your network devices and core server operating systems
  • Root cause analysis (RCA)
  • Remediation of any identified problems
  • Security patches and service packs to address vulnerabilities
  • Trend analysis and capacity forecasting

What does Fifosys' NOC cover?

  • Firewalls
  • Servers
  • Security
  • Network Printers
  • Backup Systems
  • Routers
  • Wireless APs

Next steps

Contact one of Fifosys experts to book a consultation for your NOC requirements.