Service Desk

Tailor made support solutions to ensure great service.

Fifosys deliver 24/7 Service Desk services, to provide efficient knowledgeable end-user support for your staff. We take quality seriously and we our proud of our engineers ability to ensure our customers receive the very best service.

Our customers partner with Fifosys because they want to extend and enhance the services they offer their business in a without the cost and complexity of doing it in-house. Engaging with Fifosys allows your business systems to reach the IT goals they need to drive the business forward whilst maintaining agility.

Fifosys have been supporting our business across 12 locations for the last 7 years and we are happy to sign up to another 3 year term (2019). The team are professional, flexible and consistently meet our expectations. What more can one need from a service desk.

Paul Morgan, Director of IT Operations, Audley.

Service Desk Services

The goal of the Fifosys Service Desk is to assist with IT questions and help your staff remain productive. The service includes:

  • User support
  • Diagnosis
  • Troubleshooting

Debbie Bidewell

IT Manager

Debbie Bidewell