Email Breach Response Checklist

A practical 16-step guide to help you respond fast when a mailbox is compromised.

When an email account is breached, minutes matter.

A single compromised inbox can expose confidential data, interrupt operations, and damage client trust.
Knowing what to do, and in what order, can be the difference between a contained incident and a full-scale breach.

That’s why we’re sharing this 16-step Email Breach Response Checklist - the same process we use when responding to live incidents across our clients.

What’s included:

  • A step-by-step framework for containment, investigation, and recovery

  • Clear actions for IT and compliance teams

  • Tick-box tracking and owner fields for real-world use

  • Guidance on ICO and Action Fraud reporting

  • Printable and digital versions for easy distribution

Why use it

Fifosys supports organisations across the UK with expert-led IT and cybersecurity services. We’ve seen a sharp rise in targeted inbox compromises, and this checklist distils the process we follow to help clients respond quickly and effectively. It’s free, practical, and designed to strengthen your readiness before the next “one click” becomes a crisis.

Download the checklist

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