Managed NOC Services
Fifosys Managed NOC Services
The team at Fifosys deliver Network Operations Center (NOC) Services for proactive maintenance. Fifosys believe a well-maintained IT infrastructure is the key to stable and productive systems, and the Fifosys Network Operations Centre (NOC) was created exactly for this purpose.
You can invest in the most sophisticated security systems available but if your users do not follow good security practices, they are the weak link in the chain and their behaviour threatens the security of your business and data.
At Fifosys we utilise remote monitoring and management (RMM) software in order for our highly specialized teams to monitor and manage your entire IT environment. Our NOC is staffed 24/7 in order to provide proactive monitoring and maintenance services for our customer's entire IT infrastructure.
All our maintenance services are provided by our dedicated, efficient and highly trained NOC team. This team are all level 2 and level 3 engineers and they cover both Server and Infrastructure support.
Why do you need proactive NOC Management?
Fifosys NOC services cover vital key monitoring areas to support and maintain your IT infrastructure.
Proactive Monitoring & Remediation
Preventive maintenance
Security patches & service packs
Root Cause Analysis (RCA)
Trend analysis and capacity forecasting
Crucially, staff are on hand on a 24/7/365 basis, so you will always have access to the NOC support you require. We work with you to establish monitoring templates and provide a service tailored to your business and its demands.
A part of your team
With over two decades of history, the Fifosys technicians have built close professional relationships with over 100 clients. Our aim is always to be viewed as part of your team.
Your IT team will be defined to match your exacting IT needs and established when your contract commences. Depending on your business requirements, alongside your dedicated Account Manager, your team could include:
Service Desk Manager, Technical Architechs, Head of Systems, Account Manager, Head of Systems and more.