The Fifosys Team
The people behind your technology
Fifosys brings together service desk engineers, cybersecurity specialists, project consultants, account managers and technology leaders who work as one team to support our clients.
Who We Are
Technology works better when the people behind it understand your business
Our team supports clients across day-to-day IT, major projects, cybersecurity, compliance and long-term technology planning. That means you have access to a broad range of expertise, without having to manage several different suppliers.
Leadership Team
Guiding Fifosys and supporting our clients
Our leadership team combines commercial, technical, operational and service experience to help clients make confident decisions about technology, security and growth.
Managing Director
Mitesh Patel
Mitesh founded Fifosys in 2001 and leads the business with a focus on long-term client relationships, service quality and practical technology outcomes.
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Chief Technology Officer
James Moss
James leads the technical direction of Fifosys, shaping our approach to cybersecurity, infrastructure, cloud services and emerging technologies.
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Head of Service Delivery
Phill Moore
Phill oversees service delivery across Fifosys, helping ensure clients receive responsive support, clear communication and a consistently high standard of service.
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Head of Professional Services
Zeth Bagley
Zeth leads our professional services team, overseeing complex technology projects, migrations and improvements across client environments.
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Head of Partner Success
Tim Killeen
Tim works closely with clients to align their technology services, strategic priorities and long-term plans with the support they receive from Fifosys.
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Finance Director
Andrew White
Andrew leads the financial management of Fifosys, supporting long-term planning, investment and the continued operational stability of the business.
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Procurement Manager
Vinny Ganesh
Vinny manages procurement and supplier relationships, helping clients access the right technology, licensing and services for their requirements.
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Head of People
Sunita Varsani
Sunita leads our people strategy, supporting recruitment, professional development and a culture that helps our team deliver its best work.
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Marketing Manager
Jordan Stewart
Jordan leads marketing and communications at Fifosys, sharing practical insight and helping businesses understand how technology can support their goals.
LinkedIn profileOur Teams
Specialists across every part of your technology environment
Service Desk
The first point of contact for everyday support, incidents, requests and user issues, backed by clear processes and technical expertise.
Cybersecurity
Specialists focused on protecting users, devices, cloud environments and data while improving resilience and compliance.
Projects and Consultancy
Experienced consultants who plan and deliver migrations, infrastructure projects, office moves and major technology changes.
Cloud and Infrastructure
Technical specialists supporting servers, networks, connectivity, Microsoft 365, cloud platforms and business continuity.
Client Success
A dedicated team helping clients review performance, plan improvements and keep technology aligned with business priorities.
Operations
The people behind the scenes who keep services, processes, documentation, procurement and delivery running effectively.
How We Work
Collaborative by design
Technology challenges rarely sit neatly within one department. A cyber incident may involve cloud, infrastructure, user support, compliance and leadership at the same time.
Our teams work together across disciplines so clients receive a coordinated response, clearer ownership and access to the right expertise.
This joined-up approach helps us resolve issues more effectively and identify wider improvements that might otherwise be missed.
What clients can expect
- Clear communication
- Friendly, practical support
- Access to specialist expertise
- Consistent service ownership
- Proactive recommendations
- A team that understands your business
Our Culture
Developing people strengthens the service we provide
Technology continues to change quickly, so learning and development are a core part of how we work. We invest in professional training, technical development and opportunities for people to build their careers within Fifosys.
That focus helps our team stay current, share knowledge and provide clients with informed, practical guidance.
Continuous learning
Knowledge sharing
Career development
Team collaboration
Join Fifosys
Interested in becoming part of the team?
We are always interested in meeting people who care about technology, service and helping businesses work better.
View careers at FifosysTalk to Fifosys
Meet the team behind your next technology partnership.
Whether you need day-to-day IT support, stronger cyber security or strategic guidance, our team is ready to help.