Technology has changed. Our focus on people has not.
Since 2001, Fifosys has helped UK businesses make technology more reliable, secure and useful, supported by a team that takes the time to understand how each organisation works.
Built to make business technology more human.
Fifosys began with a straightforward idea: technology should be aligned with the organisation using it, explained clearly and supported by people who take responsibility.
That principle has shaped how we have grown. Our capabilities now span managed IT, cyber security, cloud, infrastructure, compliance and AI, but the relationship remains central to how we work.
We combine day-to-day support with longer-term guidance, helping clients manage immediate issues while building stronger, safer and more scalable technology environments.
Built steadily, with each stage strengthening what clients can expect from us.
From a London technology business to a nationally recognised MSP, the focus has remained on service, security and long-term client relationships.
A continuous story of technical innovation, acquisitions, recognised standards and national growth.
Fifosys is founded
The business begins in London with a people-focused approach to IT support and technology strategy.
First-generation cloud
Fifosys opens its first-generation cloud platform before cloud technology becomes a mainstream business concept.
Second-generation cloud
A second-generation cloud platform follows, extending the services available to clients.
Octavia IT acquired
The acquisition helps create one of London's largest IT outsourcing businesses serving the SME market.
Dual-site platform
Fifosys launches its third-generation dual-site platform to support greater resilience and continuity.
First Office 365 deployment
The team delivers its first Office 365 solution, beginning a capability that becomes central to its Microsoft services.
ISO 27001 certified
Fifosys achieves ISO 27001 certification and begins a standard it has maintained ever since.
Datto Elite partner
Fifosys becomes the first managed service provider in EMEA to reach Datto Elite partner status.
Cyber Essentials Plus
The business achieves the highest level of certification available through the Cyber Essentials scheme.
Foration IT acquired
The acquisition broadens Fifosys' presence and client base across the London market.
Enforce Technology acquired
The Birmingham-based MSP becomes Fifosys' first acquisition outside London and expands its UK coverage.
TMB acquired
TMB joins the Fifosys Group, extending the company's coverage across southeast England.
An award-winning year
Fifosys earns major recognition from OpenText and Channel Futures, with Mitesh Patel also named UK Executive of the Year.
First in the UK and Europe
Fifosys reaches first place in both the UK and Europe in the Channel Partners MSP 501 rankings.
25 years of Fifosys
Fifosys marks its 25th year and a tenth consecutive MSP 501 appearance, supported by a team of more than 65 people.
Meet the people responsible for how Fifosys works.
Our leadership and management team brings together service, technical, commercial and operational experience from across the business.
Managing Director
Mitesh Patel
Mitesh founded Fifosys in 2001 and leads the business with a focus on long-term client relationships, service quality and practical technology outcomes.
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Chief Technology Officer
James Moss
James leads the technical direction of Fifosys, shaping our approach to cybersecurity, infrastructure, cloud services and emerging technologies.
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Head of Service Delivery
Phill Moore
Phill oversees service delivery across Fifosys, helping ensure clients receive responsive support, clear communication and a consistently high standard of service.
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Head of Infrastructure Services
Katerina Simmons
Katerina leads our infrastructure services, supporting the delivery and management of reliable technology foundations across client environments.
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Head of Professional Services
Zeth Bagley
Zeth leads our professional services team, overseeing complex technology projects, migrations and improvements across client environments.
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Head of Partner Success
Tim Killeen
Tim works closely with clients to align their technology services, strategic priorities and long-term plans with the support they receive from Fifosys.
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Finance Director
Andrew White
Andrew leads the financial management of Fifosys, supporting long-term planning, investment and the continued operational stability of the business.
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Procurement Manager
Vinny Ganesh
Vinny manages procurement and supplier relationships, helping clients access the right technology, licensing and services for their requirements.
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Head of People
Sunita Varsani
Sunita leads our people strategy, supporting recruitment, professional development and a culture that helps our team deliver its best work.
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Marketing Manager
Jordan Stewart
Jordan leads marketing and communications at Fifosys, sharing practical insight and helping businesses understand how technology can support their goals.
LinkedIn profileThe principles behind the service.
These are the standards we want clients and colleagues to experience in every part of the relationship.
Understand before recommending
Start with the organisation, its priorities and its current environment before deciding which technology or service fits.
Take clear responsibility
Make ownership visible, communicate properly and follow issues through instead of passing complexity back to the client.
Keep improving
Use service reviews, monitoring, security insight and client feedback to strengthen the environment over time.
Make expertise accessible
Explain technical decisions clearly and connect clients with the right specialist when deeper knowledge is needed.
Good service depends on people who are supported to do good work.
We invest in technical development, professional growth and a working environment where people can share knowledge, challenge ideas and take responsibility.
That helps us retain experience within the business and gives clients access to a team that understands their environment over the long term.
Independent evidence behind the service.
Accreditations and external recognition support the operational standards clients experience in practice.
ISO 27001
Certified information security management, maintained by Fifosys since 2013.
Cyber Essentials Plus
Independently assessed technical controls that support a mature approach to cyber security.
MSP 501
Recognised among the world's leading managed service providers for ten consecutive years.
"Fifosys is always finding ways to improve things for us, freeing up time for me and the team to focus on what matters most."
Wes Dryden, Deputy Head of IT at Everyone Active
Continue the conversation with Fifosys.
Whether you are looking for a technology partner or considering your next career move, there is a clear route forward.
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Tell us what is working, what is creating friction and where your organisation needs additional support.
Interested in joining Fifosys?
Explore current opportunities and learn more about building your career as part of the Fifosys team.