End User IT Training for Your Business Tools

Boost productivity, confidence, and digital adoption with cloud-based training tailored to your team.

It’s time to transform your workforce

Technology is only as effective as the people using it. You can spend tens of thousands (if not more), ensuring you have state-of-the-art systems, but how effective are they on their own?

In the modern working world we find ourselves in, most businesses will find that they invest in Microsoft 365 and other digital tools but fail to unlock their full value, simply because users don't know what's possible.

That's where Fifosys' End User Training comes in. As a scalable, cloud-based learning platform designed to upskill your team with bite-sized, searchable, and up-to-date training, all accessible from within Microsoft Teams, it empowers users to work smarter, reduces IT burden, and supports successful digital transformation.

Whether you're rolling out new tools, reducing “how do I?” questions and tickets, or driving culture change, End User Training ensures your team has the skills to succeed.

⚠️ Did you know?

UK office workers lose over 10 hours a month trying to use basic IT tools, costing businesses an estimated £0 billion pounds per year in lost productivity.

Investing in end user training doesn’t just help your people. It protects your bottom line.

What’s Included in Fifosys’ End User Training?

From Microsoft 365 fundamentals to advanced features and task-specific tutorials, your users get guided support built into their daily workflow.

  • Directly aligned to tools like Outlook, Excel, Teams, SharePoint, and Copilot.

  • Lessons reflect the latest Microsoft rollouts, features, and UI changes.

  • Role-based or task-based progression to build confidence over time.

  • Track engagement, usage trends, and team progress.

  • Add your own onboarding videos, processes, or internal systems training.

  • Access learning from within the platform your team already uses.

💡 Did you know?

Employees in the UK waste nearly 12.6 hours per week on low‑value tasks, costing businesses over £271 billion annually in productivity losses. Fifosys’ End User Training helps your team spend less time struggling and more time delivering value.

Increase Productivity

Give staff the confidence to use Microsoft 365 tools properly — and efficiently.

Boost Digital Confidence

Fewer IT queries and greater use of collaboration, automation, and sharing tools.

Speed Up Onboarding

Help new hires self-serve and get up to speed without burdening IT.

Encourage Continuous Learning

Keep teams updated as Microsoft features evolve — no separate training needed.

End user training helps you tap into benefits such as:

The Hidden Cost of Undertrained Teams

Without structured end user training, digital transformation doesn’t just stall. It becomes a burden.

⏳ Time Wasted

Staff lose hours every week trying to use unfamiliar tools — draining productivity across the business.

🧠 Inconsistent Knowledge

Without training, users approach the same tools in different ways, slowing teamwork and creating friction.

📈 Rising Support Costs

Internal IT teams spend more time solving basic issues, reducing capacity for high-impact work.

💡 Missed Potential

Advanced features in Microsoft 365 go unused — despite being paid for — reducing your technology ROI.

🛑 Delayed Transformation

New rollouts fail when users aren’t ready to adopt them, putting change projects at risk.

FAQs

  • End User Training is an on-demand learning platform designed to help employees use Microsoft 365 and other digital tools more effectively. It's ideal for businesses looking to improve productivity, reduce IT tickets, and support digital transformation.

  • Training is delivered directly through Microsoft Teams as an app integration, meaning staff can access it seamlessly without needing separate logins or switching platforms.

  • The platform includes short, task-based video lessons covering apps like Outlook, Teams, Excel, SharePoint, Copilot, and more. Content is structured into learning paths and searchable by task or tool.

  • Yes. The platform automatically updates in line with Microsoft 365 feature changes and new rollouts, so your training is always current and relevant.

  • Absolutely. You can upload your own content, such as onboarding tutorials, internal processes, or custom workflows, to create a fully tailored learning experience.

  • Admins can access dashboards that track usage, completion rates, and progress by team or individual, which helps you demonstrate ROI and identify knowledge gaps.

  • This platform offers guided learning, structured paths, and bite-sized videos that are practical, contextual, and designed for the workplace. Far more engaging than static help docs.

Ready to Unlock Your People’s Potential?

End User Training helps empower your team to do more with the tools they already have,