Careers at Fifosys

Project Engineer

Reporting to: Head of Professional Services

About us

Fifosys is ranked as the top Managed Service Provider in Europe for 2025, delivering managed IT services to UK and global clients around the clock. We provide enterprise-grade support, security and consulting services to mid-sized and growing businesses in a range of sectors including property, retail, finance and healthcare.

Our growth over recent years has been driven by organic expansion and multiple acquisitions, with more planned. We continue to broaden our reach by investing in skilled technical and customer-focused professionals.

The role

The Project Engineer role sits within a dynamic delivery team responsible for understanding client requirements, planning solutions and delivering successful projects. While we standardise core technologies, our varied client base means exposure to a wide range of systems and vendors. The role involves contributing to the full project lifecycle while maintaining high standards of quality and profitability.

We encourage engineers to propose improvements, suggest automation opportunities and contribute new ideas to enhance our services.

Key responsibilities

  • Act as a technical resource across the full lifecycle of internal and client projects including design, implementation, testing, documentation and handover.
  • Technically approve installations, upgrades and change requests, ensuring robust implementation, testing and contingency planning.
  • Provide regular progress updates to Project Managers and key stakeholders.
  • Create high-quality technical documentation including designs, plans, proposals and handover guides.
  • Provide technical pre-sales support when required, including proposals and presentations.
  • Review and approve sales proposals to ensure technical alignment and adherence to standards.
  • Ensure proposed solutions are robust, cost-effective and properly risk-assessed.
  • Recommend new technologies for consideration by the Technical Director.
  • Understand product roadmaps across the full Fifosys portfolio.
  • Maintain relevant supplier accreditations as agreed.
  • Follow the Fifosys Change Control process.
  • Accurately log all billable time in ConnectWise.
  • Perform audits of client environments and prepare supporting reports.
  • Act as a mentor to junior staff to support their development.

Technical knowledge & skills

Required

  • Strong experience with VMware. VCP preferred.
  • Experience migrating workloads to Office 365 and Azure.
  • Strong understanding of Microsoft cloud security including MFA, Intune, security and compliance and email security.
  • Deep knowledge across the Microsoft stack including Server 2008–2022, AD, DNS, DHCP, SQL and server migrations.
  • Strong networking fundamentals including routing, VPNs and experience with multi-vendor hardware.
  • Strong knowledge of backup technologies, DR and bare-metal recovery.
  • Strong understanding of Microsoft 365 including migrations, Intune, AIP, Azure AD Join, AD Connect, SharePoint Online, DLP and MDM.
  • Strong troubleshooting and root-cause analysis skills.

Desirable

  • Experience with AWS or Google Cloud.
  • Experience with VDI, AVD, Citrix or Terminal Services.
  • Strong storage knowledge including SAN, NAS and iSCSI.
  • PowerShell scripting.
  • Network certifications such as CCNA or Network+.
  • Experience with automation platforms such as Puppet, Ansible or Salt.
  • Knowledge of cloud-based telephony such as 3CX or Teams.
  • Good understanding of Linux.

Person profile

  • Passionate about delivering high-quality technical projects.
  • Strong written and verbal communication skills.
  • Ability to work under pressure and to tight deadlines.
  • Ability to prepare detailed technical project plans.
  • Act as an escalation point for complex technical issues.
  • Comfortable engaging with clients at all levels.
  • Strong time-management skills.

Benefits

  • 25 days holiday
  • Pension contributions
  • Travel loan
  • Private health insurance
  • Staff perks
  • Staff socials
  • Office fruit baskets

How to apply

Please send your CV and a short covering note to recruitment@fifosys.com. Include “Project Engineer Vacancy” in the subject line.