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AI in Your Business: What it actually is, how it’s being used, and what to watch

AI is already being used across most organisations, and seems to be added to the tools you use with every available update. Yet, it often appears, without structure, visibility, or a clear understanding of what it actually means in practice.

This session is designed to cut through the noise.

We’ll briefly clarify what people mean when they talk about AI, from generative tools and large language models to automation and agents, and how these are showing up in day-to-day business activity, but more importantly, we’ll look at what’s actually happening inside organisations.

From staff using AI tools to draft emails and documents, to data being entered into platforms with little oversight, AI is already influencing how work gets done. In many cases, without the controls or awareness that businesses would normally expect.

We’ll explore:

  • The different types of AI being used in business today, and what they actually do

  • Where and how AI is already being used across teams

  • What happens to the data you input into these tools

  • The common gaps organisations have around visibility and control

  • What good looks like when it comes to using AI safely and effectively

This is not a technical deep dive, but rather a practical session for organisations that know AI is already part of their business, and want a clearer understanding of what that means, where the risks sit, and what they should be thinking about next.

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