AI is already being used across most organisations. Often without visibility, control, or clear boundaries.

Staff are using tools like ChatGPT, Copilot, and other AI platforms to draft emails, analyse data, and generate content. In many cases, this is happening outside of IT oversight, with sensitive information being entered into tools the business does not fully understand or manage.

This session is designed to cut through the noise and bring clarity to what is actually happening.

We’ll briefly explain the different types of AI being used in business today, from generative tools and large language models to automation and agents, and how they are showing up in day-to-day activity.

More importantly, we’ll focus on the reality inside organisations, such as where AI is already being used, what happens to the data being entered, and where the gaps in visibility and control typically sit.

We’ll also cover:

• The different types of AI tools being used across organisations

• How employees are already using AI in day-to-day work

• What happens to the data you input into AI platforms

• The risks around shadow AI and unmanaged usage

• What organisations should be doing to introduce basic control and oversight

This is designed to be a practical session for organisations that want to understand what is already happening inside their business, where the risks sit, and what they should be thinking about next.