Professional Services
Professional Services
The team at Fifosys deliver Managed IT Services integrally, becoming a fundamental part of your virtual IT department.
Our 24/7/365 service desk acts as your single point of contact for any technical issues or failures, supporting workstations, mobile devices and network appliances - including routers, printers, switches and hubs.
Our IT Technicians are dedicated to ensuring your team and your IT solutions are protected, managed and reported upon around the clock.
What Professional Services do we offer?
We collaborate and work with many industry leaders in technology and office solutions. from Microsoft to datto, Connectwise to IT Glue and many more trusted and forward-thinking technical partners.
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Office 365 Migration
Microsoft 365 was released in 2011, and for those businesses still utilising this version, migrating to the latest Microsft solution is key.
Renamed ‘Office 365’ is the remote working/Cloud solution, that delivers powerful access-anywhere business and education solutions.
Microsoft Azure
Microsoft Azure, often referred to as Azure, is a cloud computing platform that provides access, management, and development of applications and services via globally-distributed data centres.
It’s a powerful tool that can provide access, management and development of applications and services.
Cloud Telephony
Nowadays almost all communications are conducted via the Internet, and with VoIP solutions (Voice over Internet Protocol) Cloud communications have never been easier.
With ISDN lines being disconnected by BT in 2025, your business must make the transition to Cloud calling, you’ll reap many benefits.
Architecture Design
Architectural design in IT is the top-level design for the specific structural design of each client’s IT stack.
This includes not only Cloud solutions, hardware and software, but standards, foundational principals and much more.
Backup & Disaster Recovery
Disasters can be impossible to foresee.
We will help your business to be protected against disasters and to effectively respond to any threats.
IT Consultancy
Our experts offer specialist and bespoke IT Consultancy to prospects and clients alike. We can help with all aspects of your IT planning. This can be delivered as a project or as-hoc as required.
Ensure you’ve covered all bases before you invest in change.
Microsoft Teams
Microsoft Teams is a powerful, trusted messaging app for your business. It delivers a workspace for real-time collaboration and communication and is the perfect tool for remote meetings.
Teams allows participants to present, and meet with just 1 attendee or up to 1,000! You can record meetings, as well as share files, apps, and much more.
Hosted Voice
Hosted voice is a cloud-based service where a business's telephone system and PBX reside off-site and are managed by a third-party, providing telephone connectivity via the Internet using Voice over Internet Protocol (VoIP).
Connectivity
Ensuring all your systems and solutions, physical and Cloud base technology is connected and optimised is key for businesses.
Effective connections to your communication network are needed, with a huge volume of data, your solution has to be secure, stable and sustainable.
Enterprise Mobility & Security
Microsoft 365 Enterprise offers businesses the best-in-class productivity apps alongside intelligent Cloud services.
Together they improve the productivity of your people, processes and procedures.
MS SharePoint
Microsoft SharePoint is a web-based document management and storage platform, integrating seamlessly with Microsoft Office 365 to be an ideal solution for businesses of any kind.
Data Centre
Your own dedicated, secure space where the Fifisys technicians house and manage your computer systems and associated components, such as telecommunications and storage systems.
A part of your team
Over our 20-year history, we have built close professional relationships with over 100 clients. The Fifosys aim is always to be viewed as part of the team.
Your IT team will be defined to match your exacting IT needs and established when your contract commences. Depending on your business requirements, alongside your dedicated Account Manager, your team could include:
Service Desk Manager, Technical Architechs, Head of Systems, Account Manager, Head of Systems and more.